‘Everything’ includes – company processes & policies, business innovation, sustainability, stakeholders, HR, staff morale, team productivity, client management, sales and revenue…
More than 82% of workplace dissatisfaction (and by extension, poor productivity) is attributed to incompetent management and leadership skills. This has resulted in over US$8.5 Million in revenue losses in America alone (2017 Business Insider study). Of the 454 Managers and 162 SME business owners who did a self-assessment, nearly 74% admitted that they were ill-equipped for today’s leadership challenges (and that they needed upskilling).
And in light of Industry 4.0, there is a greater urgency to retool our industries, organisations, and people in this VUCA economy.